As viruses that use your address book to mail themselves far and wide have become popular in recent years, newer versions of
both Outlook and Lotus Notes have tightened their security. In both cases, they no longer allow outside programs such as QC-CALC
to use them to send email. As an example, if QC-CALC attempts to send an email via newer versions of Outlook, a message appears asking you whether or not to allow this activity.
This, of course, defeats the purpose of automatic emails if you have to give permission each time QC-CALC tries to email a report.
To respond to this, more and more software has started using Simple Mail Transfer Protocol (SMTP)
as another option to send emails. QC-CALC 3.0 and 3.2 allow you to continue to use your old method if it still works and also support SMTP Mail if you need to migrate to this solution.
What's the Difference?
Unlike the traditional method of sending email through Outlook, the SMTP method literally communicates directly with an actual mail server. As such, it doesn't
matter which email client (Outlook, Notes, Eudora, etc) you have on your local machine since these are no longer used. When you configure
SMTP mail, you specify a particular user name and password which is authenticated with the server before the mail is sent. This keeps it secure and is actually a cleaner solution since it does not
depend on your locally installed programs.
How To Do It
- Speak with your IT department about Firewall issues and find out the server information.
- Go to Tools > Options > Email.
- At the top of the screen, choose Use SMTP Server Settings.
- Uncheck Use Prolink's Default Server Setting.
- Fill in your server information including the address, user, and password.
- Check Server Requires Authentication at the bottom.
- Click OK. The next time an email is sent, it will send via SMTP.