Prolink Privacy Notice
Effective
Date: 12/19/2025
Your privacy
is important to us, and we promise to respect it. At Prolink Software, a
Minitab Company, we conduct our business in compliance with applicable laws on
data privacy protection and data security. This Privacy Notice tells you what
to expect when we collect and process your personal information.
As you
navigate through this website, we will collect various information related to
your time on the website, including some personal information if you have
voluntarily supplied it. We may also collect information when you are in
contact with us about the products/services we provide (whether it is by
telephone, email via the forms on our website, through applications or
platforms we use, through our social media platforms or even face to face). We
use the information we collect only in compliance with the Minitab Privacy Notice.
If you do not
agree with the data practices described in the Minitab Privacy Notice or this Privacy Notice, you should
not use the website or Prolink Software.
We
periodically update this Privacy Notice. We will post any Privacy Notice
changes on this page and, if the changes are significant, we will provide a
more prominent notice by sending you an email notification, or if you have a Prolink
Software account, through the notifications when you log in to your account.
While we will notify you
of any material changes to this Privacy Notice, we encourage you to review this
Privacy Notice periodically.
Information
we collect
When you visit our website
You are free to explore this website
without providing any personal information about yourself. When you visit this
website or register for Prolink Software, we request that you provide personal
information about yourself, and we collect navigational information. Failure to
provide the information may impact on our ability to deliver some or all of our
services.
Personal information
As our products and services are
provided on a business to business basis rather than to consumers any personal
information collected from you will as far as possible be restricted to contact
or user information. Personal information therefore refers to any information
that you voluntarily submit to us and that identifies you personally, including
contact information, such as your name, email address, company name, address,
phone number, and other information about yourself or your business that is
relevant to our business relationship with you and may include details of any
of your employees who are authorized by you to use our products or services.
Information about children
The websites are not intended for
or targeted at children under 16, and we do not knowingly or intentionally
collect information about children under 16. If you believe that we have
collected information about a child under 16, please contact us at dpo@minitab.com, so that
we may delete the information.
How we use information we
collect
We
never sell personal information
We will never
sell your personal information to any third party.
Use
of personal information
In addition to
the uses identified elsewhere in this Privacy Notice, we may use your personal
information to:
Improve your
browsing experience by personalizing the website and to improve Prolink Software.
Send information or Prolink Software content to you which we think may be of
interest to you by post, email, or other means and send you marketing
communications relating to our business.
Promote use of our
products and services to you and share promotional and information content with
you in accordance with your communication preferences.
Carry out credit and
identity verification and fraud detection in respect of transactions with you;
Establish, exercise
or defend any complaints made by or against you or any claims or litigation
process raised by either of us against the other including in respect of us
resorting to debt recovery or enforcing our terms of business.
Provide other
companies with statistical information about our users - but this information
will not be used to identify any individual user.
Send information to
you regarding changes to our customer Terms of Use, Privacy Notice (including
the Cookie Policy), or other legal agreements.
Meet legal
requirements including complying with court orders, valid discovery requests
and other appropriate legal requests.
We may, from time to
time, contact you on behalf of external business partners about a particular
offering that may be of interest to you. In those cases, we do not transfer
your personal information to the third party.
We use the
information collected through Prolink
Software by our customers
for the following purposes:
To provide Prolink Software (which may include the detection,
prevention and resolution of security and technical issues);
To respond to
customer support requests;
To otherwise to
fulfil the obligations under our customer Terms of Use.
Legal
basis for processing personal information (EEA visitors only)
If you are a
visitor/customer located in the European Economic Area ("EEA"), Prolink Software, a Minitab Company, is the data
controller of your personal information.
Our legal basis
for collecting and using the personal information described above will depend
on the personal information concerned and the specific context in which we
collect it. However, we will normally collect personal information from you
only where we have your consent to do so, where we need the personal
information to perform a contract with you, or where the processing is in our
legitimate interests and not overridden by your data protection interests or
fundamental rights and freedoms. In some cases, we may also have a legal
obligation to collect personal information from you.
If we ask you
to provide personal information to comply with a legal requirement or to
perform a contract with you, we will make this clear at the relevant time and
advise you whether the provision of your personal information is mandatory or
not (as well as of the possible consequences if you do not provide your
personal information). Similarly, if we collect and use your personal
information in reliance on our legitimate interests (or those of any third
party), we will make clear to you at the relevant time what those legitimate
interests are. Typically, our legitimate interests include improving,
maintaining, providing and enhancing our technical products and services,
ensuring the security of such services and carrying out marketing activities.
Use
of navigational information
We use
navigational information to operate and improve the websites and Prolink Software. We may also use navigational
information alone or in combination with personal information to provide you
with personalized information about us.
Customer
testimonials and comments
We may post
customer testimonials and comments on our websites, which may contain personal
information. We obtain each customer's consent via email prior to posting the
customer's name and testimonial.
Security of your personal
information
We use a
variety of security technologies and procedures to help protect your personal
information from unauthorized access, use or disclosure. We secure the personal
information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use or disclosure. All
personal information is protected using appropriate physical, technical and
organizational measures taking into account the nature of risk involved in
processing and the types of information processed. Further details of security
measures can be requested from DPO@minitab.com.
Where you have
an account with us this will be subject to our Terms of Use and any logins or
passwords you have must be kept secure and must not be disclosed to third
parties which failing we will have no liability for any loss or unauthorized
access to your information caused by your failure to keep such passwords or
logins secure.
Social
media features
Our websites
include social media features, such as the Facebook Like button and widgets,
such as sharing buttons or interactive mini-programs that run on our sites.
These features may collect your IP address, which page you are visiting on our
sites, and may set a cookie to enable the feature to function properly. Social
media features and widgets are either hosted by a third party or hosted
directly on our websites. This Privacy Notice does not apply to these features.
Any information, communications or materials submitted via social media
platforms are done at your own risk and without any expectation of privacy Your
interactions with these features and the social media platforms are governed by
the Privacy Notice and other policies of the companies providing them as we
cannot control the actions of other users of these platforms or the actions of
the platforms themselves.
External
websites
Our websites
provide links to other websites. We do not control, and are not responsible
for, the content or practices of these other websites. Our provision of such
links does not constitute our endorsement of these other websites, their
content, their owners, or their practices. This Privacy Notice does not apply
to these other websites, which are subject to any privacy and other policies
they may have.
Retention
of personal information
We retain
Personal Data for as long as necessary to provide the Services and fulfill the
transactions you have requested, or for other business purposes such as
complying with our legal obligations, resolving disputes, and enforcing our
agreements. We are required by law to keep some types of information for
certain periods of time (e.g. statute of limitations). If your Personal Data is
no longer necessary for the legal or business purposes for which it is
processed, we will destroy or anonymize that information.
How we share information we
collect
We may share or
disclose your personal information to the following types of third parties for
the purposes described in this Privacy Notice:
Service
providers
We employ other
companies and people to provide services to visitors to our websites, our
customers, and users of Prolink Software and may need to share your information
with them to provide information, products or services to you. Examples may
include analyzing data or performing statistical analysis, providing marketing
assistance, customer journey tracking and providing customer service or
support. In all cases where we share your information with such agents, we
explicitly require the agent to acknowledge and adhere to our privacy and
customer data handling policies and to use personal information only for
provision of the services to us and in a manner which is consistent with this
Privacy Notice.
Prolink
Software, a Minitab Company, partners
In addition, we
may share data with trusted partners to contact you based on your request to
receive such communications, help us perform statistical analysis, or provide
customer support. Such third parties are prohibited from using your personal
information except for these purposes, and they are required to maintain the
confidentiality of your information.
Corporate
events
If we (or our
assets) are acquired by another company, whether by merger, acquisition,
bankruptcy or otherwise, that company would receive all information gathered by
Prolink Software, a Minitab Company, on the websites, or Prolink products and
services. In this event, you will be notified via email and/or a prominent
notice on our website, of any change in ownership, uses of your personal
information, and choices you may have regarding your personal information.
International
transfer of information
Personal Data
collected by Minitab may be stored and processed in your region, in the United
States or in any other country where Minitab, its affiliates or contractors
maintain facilities. We take steps to ensure that the data we collect under
this Privacy Notice is processed pursuant to the terms thereof and the
requirements of applicable data protection law, such as entering into standard
contractual clauses ( SCCs ) or performing other regulatory steps required
under applicable law.
Prolink
Software also collaborates with third parties such as cloud hosting services
and suppliers located around the world, including in the United States, the
European Union, and the United Kingdom, to serve the needs of our business,
workforce, and customers. In some cases, we may need to disclose or transfer
your Personal Data within Minitab, its affiliates, or to third parties in areas
outside of your home country. When we do so, we take steps to ensure that
Personal Data is processed, secured, and transferred according to applicable
data protection law.
Cookie
Policy and similar technologies
We use cookies
(small, often encrypted, text files that are stored on your computer or mobile
device) and similar technologies ( cookies ) to provide our products, services,
and help collect data. Our Cookies Policy explains how we use cookies to
collect information about the way you use our products and services, and how
you can control them.
How
to access & control your personal data
Reviewing,
correcting and removing your personal information
You have the
following data protection rights:
You can request
access, correction, updates or deletion of your personal information.
You can object to
processing of your personal information, ask us to restrict processing of your
personal information or request portability of your personal information.
If we have collected
and processed your personal information with your consent, then you can
withdraw your consent at any time. Withdrawing your consent will not affect the
lawfulness of any processing we conducted prior to your withdrawal, nor will it
affect processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
You have the
right to complain to a data protection authority about our collection and use
of your personal information. Contact details for data protection authorities
in the EEA, Switzerland and certain non-European countries (including the US
and Canada) are available here.
To exercise any
of these rights, please contact us at:
Minitab Data
Protection Office
E-mail: DPO@minitab.com
Phone: +1-814-238-3280 or +1-800-448-3555
Mail: Minitab,
LLC
Attention: Data Protection Office
1829 Pine Hall Road
State College, PA 16801 USA
We will respond
to your request to change, correct, or delete your information within a
reasonable timeframe and notify you of the action we have taken.
To
unsubscribe from our communications
You can
also request changes to your account by contacting Minitab via e-mail, postal
mail, telephone or fax at the appropriate location found at:
Contact
Us
For questions, concerns, or data
requests, please contact:
Data
Protection Officer
Email:
DPO@minitab.com
Phone:
+1-814-238-3280 or +1-800-448-3555
Website:
https://www.prolinksoftware.com