Effective Date: 7/1/2025

Prolink Software, LLC ("Prolink," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Notice applies to Prolink Software, a wholly owned subsidiary of Minitab, LLC, and explains how Prolink collects, uses, and shares personal information when you use our website at https://www.prolinksoftware.com and when you engage with Prolink for software purchases or contract fulfillment.

1. Scope

This Privacy Notice applies to:

• Personal information collected through our website
• Information you provide during the purchase of software or services
• Data collected as part of our contractual obligations with clients or partners

2. Information We Collect

We may collect and process the following types of personally identifiable information (PII):

• Contact Information: Name, email address, phone number, company, mailing/billing address
• Order Details: Information needed to fulfill product or service orders
• Account/Contract Information: Data related to software licensing, billing, and support agreements
• Technical Analytic Information: IP address, browser type, device data, pages visited, and referring site (collected via cookies or analytics tools)

Personal Data collected may be stored and processed in your region, in the United States or in any other country where Prolink or Minitab, its affiliates or contractors maintain facilities.

3. Use of Your Information

We use your information to:

• Process and deliver software and services
• Execute and manage contracts
• Provide technical or customer support
• Send operational communications (e.g., order confirmations, service updates)
• Comply with legal or regulatory requirements

We do not - and have never - sold, rented, or shared your personal information with third parties.

4. Disclosure of Information

We may share your personal data with:

• Authorized Service Providers: Vendors assisting with payment processing, hosting, IT services, or software distribution
• Legal Entities, if required by law or to protect our legal rights
• Minitab-controlled affiliates and subsidiaries

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and collect aggregate analytics.

6. Data Security

We implement commercially reasonable security measures to protect your information. While we strive to use appropriate safeguards, no service can be 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes described in this notice
• Comply with contractual or legal obligations
• Maintain accurate financial and business records

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your data
• Request deletion of your information
• Object to or restrict certain data uses

To exercise these rights, contact our Data Protection Officer at: DPO@minitab.com

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before engaging them.

11. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our practices or applicable laws. When we do, we will revise the "Effective Date" at the top of this page.

12. Contact Us

For questions, concerns, or data requests, please contact:

Data Protection Officer
Prolink Software, LLC
Email: DPO@minitab.com
Phone: +1-814-238-3280 or +1-800-448-3555
Website: https://www.prolinksoftware.com