An upgrade is defined as the replacement of an older product with a newer
version of that same product. In order to be considered an upgrade, the 1st or
2nd numbers in the version number must change. If only the third number
changes, it is simply an update or revision and is free of charge. Please note that
any products with a version older than two versions prior to the current version are not supported and cannot be
upgraded. They will need to be purchased again.
The current minimum version that can be upgraded is: 3.3
You must own a previous version of this product in order to qualify for upgrade
NOTE: If you have an active maintenance plan in place, upgrades are included as a part of the maintenance plan if the product qualifies for an upgrade.
Here are some examples:
|| Free of charge
Currently upgrades are priced at the following rate for the product you were
Enterprise Data Loader v.4.20