Zeiss Calypso software not detected
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written: 03/16/2012
last modified: 04/10/2024

SYMPTOM

QC-CALC Real-Time isn't automatically collecting data from the Calypso software.


CAUSE

Depending on the version of QC-CALC you are using the new Windows 7 "Program Files (x86)" folder that Calypso is installed in may not be supported. The list of machines available is limited because of this QC-CALC Real-Time is not detecting the Calypso software.


WORKAROUND

  1. Make a copy of the "c:\Program Files (x86)\Zeiss\Calypso\Home\om\workarea\results" folder before doing the next steps.
  2. Go to the Help > Install Wizard menu, choose All Machines on the right side, then choose "Zeiss Calypso (4.8.xx or higher)" from the Machine Interface list.
  3. Once you click OK you will see a message that states that the path of the Source File doesn't exist. Click OK on that message then choose the following path in the Browse for Folder window that appears:

    c:\Program Files (x86)\Zeiss\Calypso\Home\om\workarea\results
  4. Once you click OK QC-CALC Real-Time will find any parts that have been run previously and you will see the graphs update.

Applies To

QC-CALC Real-Time v.4.10
QC-CALC Real-Time v.4.00
QC-CALC Real-Time v.3.40

Category

Data Collection
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